Terms and Conditions

TERMS AND CONDITIONS FOR THE SALE OF ARTWORK
All sales/orders are subject to the following terms & conditions.

  • Payment of at least 25% of agreed sale price is to be paid by the client as a deposit in order to secure purchase of artwork.
  • Artworks are not to be received by the client without full payment of the agreed price.
  • Reservation of a piece on display in an exhibition will only be valid for 2 days if no deposit paid, after which the reservation is automatically released and the artwork made available for public sale.
  • All items sold through UBUNTU Art Gallery will be provided with a certificate of authenticity signed and stamped by either the artist or the gallery.
  • Delivery of artwork to the client’s desired location can be arranged for a further charge.
  • Artworks purchased from running exhibitions will be received by the client upon the close of the exhibition and not before.
  • Commissioned works are subject to availability and agreement of the artist. 50% deposit is requested for the order to be considered received and the artist to start working on the piece and the remaining 50% is to be paid on or before delivery.

Refund Policy

  • Any items not paid for in full are eligible for a refund, if originally paid by card – a 3% transaction fee is deducted.
  • Items paid for in full and not yet received by the client are eligible for a refund at the discretion of the gallery’s management.
  • Items paid for in full and received by the client are not eligible for a refund but a consignment agreement may be negotiated where the gallery is to attempt to sell the piece on behalf of the client and then refund the paid amount as per individual agreements.

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